Needed a tire replaced, they did an excellent job. It seems to me that all the bad reviews are with people in denial when their cars are in need of repair and then they have a charge for the repair. Every repair mentioned seems to be a reasonable repair for a car that is not new. What do these people expect when their car needs to be repaired and a part is needed; free service? I was called before the additional repair was made, so what is the problem. Anyway, they were very upfront and I did need to have an air filter replaced. They called me to let me know in advance with the charge would be, and I said yes go ahead. So what's with these negative reviews. AND they were kind enough to show me the older part that was replaced & it was obvious that a replacement filter was needed in addition to replacing the tire that I'd come in for. Honestly, they tell you the costs before they do the work, so these people with their negative reviews could have just gone somewhere else for a second opinion and obviously did not I really find the negative reviews to be so ill-informed and petty that I laughed at them. I now need an inspection, so I'm gonna call these guys because guess what - they are RELIABLE and HONEST & the last time I was there, they did a great job.
Thank you so much for the kind words, we look forward to seeing you again soon!
- Pinnacle Tire and Auto Service