Pittsburgh Auto Repair

I drove my car over to this business after work stating I had a hole in my tire. I was told it would need replaced so I immediately paid for it to be done. I was told that I would 100% have my vehicle back the next day after I stressed that I need my vehicle for work. They told me that a new tire would be delivered to the shop the next day because they didn’t have any in stock and so I said “I’ll be sure to grab it tomorrow after work.” They told me “we’ll be sure to give you a call letting you know what the combination is to the lockbox outside of our doors so you can get your keys.” Today, I got off of work early and I called them at 1:30 pm and they told me they haven’t received a tire yet and that they’ll give me a call when they’re finished. I never received that call and when I went up there, I seen my car in a bay with a brand new tire sitting right beside the wheel-well. This company should learn to be 100% more accurate when it comes to timing a job. Seeing that it was delivered and I never received a call and also the fact that I have no transportation to work because of this really ticks me off. For all of this trouble, I could have ordered the tired and put it on myself in 20 minutes rather than waiting 24+ hours to have it installed. They looked me in the eyes and lied to me and all of that just for a tire? I wouldn’t be as frustrated if I didn’t have to drive to work. They are supposed to be professionals. Very unreliable and I would recommend taking your petty repairs elsewhere.

Needed a tire replaced, they did an excellent job. It seems to me that all the bad reviews are with people in denial when their cars are in need of repair and then they have a charge for the repair. Every repair mentioned seems to be a reasonable repair for a car that is not new. What do these people expect when their car needs to be repaired and a part is needed; free service? I was called before the additional repair was made, so what is the problem. Anyway, they were very upfront and I did need to have an air filter replaced. They called me to let me know in advance with the charge would be, and I said yes go ahead. So what's with these negative reviews. AND they were kind enough to show me the older part that was replaced & it was obvious that a replacement filter was needed in addition to replacing the tire that I'd come in for. Honestly, they tell you the costs before they do the work, so these people with their negative reviews could have just gone somewhere else for a second opinion and obviously did not I really find the negative reviews to be so ill-informed and petty that I laughed at them. I now need an inspection, so I'm gonna call these guys because guess what - they are RELIABLE and HONEST & the last time I was there, they did a great job.

They took very good care of me and was very professional. I will be letting everyone I know to go see them guys up there. I can't thank yinz enough for what yinz did for me today. With that being said please if you have any vehicle issues go up to here you won't be disappointed.

I have been looking for a local shop to take my vehicles . Upon entering Pinnacle Auto and meeting owners I Immediately felt that my vehicle was in good hands. Work performed was outstanding at a reasonable price. Thanks

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Great service

Steve and Zack are great guys that know there stuff. Have always been up front with me and have looked out too.

Do not go to car dealer. GO HERE! The most honest people. I went there for my 30,000 miles car maintenance. I asked them if there was a value package fro it. They answered "no" they said they would do whatever is needed. Everyting was fine with my car, I saved lots of money here instead of going to a car deaer and have unnecessary repairs and part exchanges. Highly recommend!!!!

I've dealt with these guys for years. they dont charge you for extras. If you need something else, they will recommend it and ask you if you want it, but wont push the issue. They don't always have a tow truck available. I have had times where I needed breaks fixed, and gotten them fone here. A month later I needed a an adjustment, they did it for free. Three months later the rear breaks have a problem, they fixed that for free as well. I've had all sorts of things fixed there, bad starter, tires replaced, spark plug wires. Make sure to talk to Stephen or Zach.

Great service. Fast, fairly priced, friendly. Was in and out getting my inspection done.